Saturday, July 21, 2012

How Cool Do You Want To Be?

Special Tour de France As Advertising Metaphor Bonus Content!

Behold one Mario Cipollini, known as the Lion King and one of the most dominant sprinters in professional cycling in the 90's (and not to be confused with Mario Cipollina the former bassist for Huey Lewis and the News or Mario Batali, that obnoxious TV chef guy). As a good looking, outspoken, and flamboyant Italian, Cipollini got plenty of TV time and, if you watched the Tour de France during that period, you were pretty much assured of two things:
1. He would win at least one stage during the race, if not more, and be in contention every day, and
2. He would suddenly develop an "allergy" to altitude and drop out of the Tour as soon as the race reached the high mountain stages of the Alps or the Pyreness.

I bring all this up because Mario Cipollini, just by riding in the Tour for the Saeco-Cannondale racing team, made me want a Saeco espresso machine. I'd never seen one, I didn't drink that much espresso, and I'd never even heard of them until Cipollini's dominant run in the Tour. Why did I want one then? To be cool and have that cool association with the Tour de France and Mario Cipollini. Everyone else could have their shiny Krups or Cuisinart machines, but I was gonna be the only guy to be continental enough and worldly enough to own a Saeco. Did I want to pay $350 or more to own such a beautiful machine and be one of the beautiful people? Though I wasn't quite as jaded as I am now, that was a lot of coin for a coffee machine, so my answer was…non, merci (or no, grazie to Cipollini)!

So what have we learned? Well, Saeco did a wonderful job finding the right vehicle (both the cycling team and Mario Cipollini) to promote their brand. Using me as their target audience (then a young, upwardly mobile gadget snob, coffee drinker, and cycling fan), the repeated impressions ultimately caused me to act and find out more about what they offered and then created demand for their product.

Two, there was the public relations triumph, in that the company promoted their brand through sponsorship of a cycling team that participated in the Tour de France. I certainly wanted to be associated with the cool factor of the Tour and thus, people like me developed a favorable opinion of Saeco. And, though I wasn't ready to buy a coffee machine at the time, that favorable opinion has stayed with me every time I've had to make a coffee machine buying decision. (In a related note, I now also hold quite the favorable opinion of my current coffee machine, but that's a blog for another day.)

How does it all apply to you? How cool you want your brand to be is in your hands. How and where you advertise matters. The impressions you make on consumers (both opinion-wise and number of exposures) matter. Know your target audience and use the media that will best put your brand in front of them (If you don't know who your target audience is, then you it's likely you won't be able to reach them). Know where your target demographics associate and make sure your brand associates there too. Promote in a manner that will not only explain the promise your brand offers, but also creates a positive opinion of your company, product, or service.

Think of developing an ad plan to make your brand cool like a bicycling stage race. There are plenty of riders who can win a day here or there, but there may be only one who can make your brand a winner at the end of the race. Pick the right vehicle, know what makes you cool (your universal selling proposition), then pay close attention to where and how you promote your brand and how it's perceived, and you'll be a winner at the finish line.

See also: Keep Your Marketing Momentum Going

Monday, July 16, 2012

Keep Your Marketing Momentum Going

As I write this, the 2012 edition of the  Tour de France is entering the final week of its three week circle around France. That means it's time for my annual non-poetic rambling on the Tour as advertising/marketing metaphor (though I know most of you have them committed to memory and posted on your refrigerator, if you want to catch up on my previous entries, you can see them here: 2011, 2010, and 2009).

If this is your first TDF as advertising non-poetry, my contention is this: The Tour de France was started to sell newspapers and, today, its one big rolling ad for any and every product or service imaginable. Everything has a paid sponsor, from the official timer to the official drink on down to the multiple logos and sponsor names on the riders' jerseys, and the race itself is preceded on each day's route by a Mardi Gras type parade of advertisers and promoters. Hence, it makes a fitting metaphor for illustrating some thoughts on how one can improve their advertising.

Though the Tour de France is a relentless, three week race of over 2,000 miles around France, there is always a rest day or two built in to the Tour schedule. While these days often allow the Tour caravan, personnel, and machinery to relocate to a more distant locale for the next stage, many people are surprised to find out the riders actually ride on their "rest day." Why on earth would they do that? Simply put, given their level of fitness, their bodies are attuned to riding every day and, to keep up their fitness, they need to keep riding, even on their off day. Granted, it's not a really long ride (at least by pro cyclist standards) and it's not at race pace, but the goal is to simply keep their body's physical momentum going forward while at the same time allowing for some rest, recovery, and recharging (and maybe even trimming your sideburns).

Coincidentally, if you're marketing your business, the same principle should apply. That is, you should keep the wheels rolling on your marketing machine to keep your momentum going. While it's easy to drop a bunch of money and make a big splash with TV, radio, direct mail, web ads, or email blast (and yes, even newspaper), ask yourself one question: Will the ads you ran in January still resonate with your customers in July?

If the answer is "no" (and barring an ad featuring a human sacrifice or carnal act, it will be) then you need to make sure you have an annual ad plan that will spread your advertising expenditures over the course of the year to insure your brand stays in front of your customers. You can adjust as you go and plan accordingly based on your sales and the seasons but, just like the Tour riders, the goal is to keep your momentum going so that your advertising (in whatever format) works together to keep your brand at the top of your customer's mind when they're ready to buy.

I said it last year and it applies here too: Think of your marketing like a bicycle. If you stop pedaling a bike, it stops rolling. And if you stop peddling your business, your sales stop rolling. Set up an ad plan and budget, spread out your ad expenditures to keep your name in front of your customers, and keep your marketing momentum rolling throughout the year.